Total Dealership Marketing
A.B.N. 31 005 303 757
Total Dealership Marketing
Your One Stop Customer Retention Shop
 
TDM is currently providing campaign implementation for a range of dealers throughout Australia, representing them via Sales and Service CSI, Sales Lead Generation, Service Reminders, Service Campaigns, Retention Programs and Database Integrity.
Can you measure the success of the marketing you do in these areas?
   
 Sales Lead Generation
Focusing on lead generation for new prospects, existing leased customers, lapsed customers and win back campaigns
 CSI Showroom
After Sales follow-up call campaign - post delivery to identify and assess customer satisfaction to assist to improve your dealership’s overall CSI
 CSI Service
After Service follow-up call campaign - to identify customer’s perception of service and address any issues that arise allowing your dealership to improve their overall CSI score
 Service Retention
Contact clients to arrange scheduled servicing of their vehicle, increasing repeat business for your service department
 Main Events
Prospecting and qualifying pre and post requirements to any event or launch
 Test Drive Campaigns
After test drive follow-up calls to identify any missed opportunities and assist in overcoming any customer objections
 Letter Campaigns
Service reminder, after sales, uncontactable, showroom requirements, new sales, new vehicle launches, recall notification or any direct mail requirements
 Database Cleanse
Focusing on data integrity at every interaction updating client details and informing your dealership of preferred addresses, correct phone numbers and capturing email addresses
 Text Messaging
Using SMS technology in keeping your customers informed
 Email Direct Marketing
EDM campaigns, flyers and newsletters
 Trend Reporting
Factual real time information. Lost customer analysis, servicing and buying patterns, reoccurring trends
 Mail House
Let us do the menial work for you
 Merchandise Marketing
Pens, pads, caps, anything you can put your logo on
 Gift Link Packs
Post sales gifts, birthday gifts, any requirement your business may need let us help you tailor a solution
 Customised Marketing
Specific customer contact campaigns designed to suit your needs
 
TDM can look after your total marketing needs.
What you need to do?
Alternatively, you can:
  1. Download and complete the Total Dealership Marketing Form

    AND THEN

  2. E-mail the completed form as an Attachment to info@totaldealershipmarketing.com.au
    OR
    Fax the form through to 03 9535 2281
In the interim, feel free to download the Total Dealership Marketing flyer in order to gain a clearer understanding of what the Total Dealership Marketing is about and what we do.
 

547 Blackburn Road (P.O. Box 320)  Mount Waverley  VIC  3149

Tel:  +61 3 9535 2222   Fax: +61 3 9535 2281
Contact us

Last Updated November 7, 2007